The official website of TSERA Special Police. Here’s how you know.


Expert security solutions tailored for the needs of business and community.

TSERA Special Police — Charles Town

A top public safety agency and leading security guard service company in Charles Town, WV—TSERA Special Police is situated in the heart of the Eastern Panhandle. This location proudly serves as the state-level hub for our suite of professional services in West Virginia. From our strategic location in Charles Town, our expert security solutions are available to the cities of Martinsburg, Shepherdstown, Berkeley Springs, Cumberland, Frederick, Hagerstown, and beyond. Our mission is to enhance the safety and security of communities, businesses, and infrastructure through professional public safety and protective security services and innovative intelligence-based security and crime prevention programs.
This includes tailored public safety solutions, including results-oriented protective services, advanced security guard services, national security, investigations, intelligence, professional law enforcement, and special police services. We deliver trusted services and solutions for critical and crucial industry sectors such as Critical Infrastructure, Corporate Enterprises, Faith-Based Organizations, Neighborhood Associations, Downtown and Business Improvement Districts, Industrial Facilities, Merchant Associations, Retailers, Medical and Wellness Centers, Property Management Corporations, Research Institutions, Residential Communities and HOA’s, and beyond.
We're happy to help!
1-681-677-0844 ·
9:00am – 6:00pm | Monday – Friday


9:00am-6:00pm | M – F


Available 24/7/365


File/Acct. No. Req’d.

Our Top Local Services

Send us a message!

No time to call? No problem! Send us a message, and we will reply as soon as possible.

Working With TSERA Special Police

We understand that security and safety is so much more than having a guard at the door, cameras mounted, and 911 on speed dial. It’s about maintaining a safe, welcoming, and responsive environment — where threats are managed, risk is mitigated, and where businesses and communities can grow and thrive. Here’s what you can expect when choosing TSERA Special Police as a partner for your safety and security needs.

  • Proven Expertise: You deserve dedicated professionals with years of refined and proven experience. Our team possesses expansive expertise in managing a variety of safety and security challenges, both locally and nationally. We keep you ahead of the curve through ongoing assessments, real-time intelligence, and by implementing the latest life-safety and security technologies and best practices. We mitigate your risk, prevent criminal and terroristic acts, and ensure the safety and security of your staff, visitors, and assets.

  • Tailored Solutions: We understand that each partner and client is unique, facing their own threats, risks, and challenges. That’s why we design customized service programs for each of our clients, designed to meet the specific needs and requirements of your organization and circumstances. Whether you need comprehensive protection for critical infrastructure, specialized services for government agencies, or tailored public safety programs for housing communities, we have the capability to deliver real-world results.

  • Community Focus: Our deep commitment to the local areas of Charles Town and Martinsburg mean we’re not just a service provider — we’re your neighbor. We invest in the community not only because it’s where we work, but because we care. Our involvement goes beyond safety, security, and policing; we actively contribute to local and regional events and provide support to nonprofit initiatives. We want to help our communities grow stronger, safer, and more resilient.

  • Responsive and Reliable: We pride ourselves on our quick response times and steadfast reliability. Our local presence in Charles Town allows us to respond swiftly to any emergency or unexpected needs of our partners and clients, provide immediate service or assistance to new partners or clients, and provide the peace of mind knowing that we will be there when it matters most.

  • Commitment to Customer Satisfaction: Ensuring your safety, security, and satisfaction isn’t just our duty—it’s our top priority. Through our Continuous Quality Improvement (CQI) processes, we proactively refine and enhance our solutions, constantly refining our capabilities to meet the evolving needs of our clients and partners — and allowing us to stay ahead of regional crime and security trends and national threat concerns. We are committed to going the extra mile, guaranteeing that you always receive the highest level of professional service; and hope to earn your trust to be your dedicated partner in security.

If you are ready to collaborate with a partner who places the highest priority on the safety and security of your organization, we are here to assist. At TSERA Special Police, we don’t just offer security services; we create tailored solutions that foster a safer environment for your business or community. Take advantage of our complimentary security assessments, hands-on active shooter training, and trial services available exclusively for select new partners and clients. Don’t wait to enhance your security—contact us today to explore solutions designed to meet your immediate, future, and unique needs.

Our Commitment to the Greater Charles Town and Martinsburg Areas

As the cornerstone of our operations in West Virginia, our Charles Town location specializes in comprehensive security services tailored to meet the unique and specific needs of our partners and clients throughout the Eastern Panhandle, dedicated to providing the following most-requested services:

  • Security Guard Services: Experienced and professional, our credentialed security practitioners are trained in the latest regional security threats and protocols, have access to real-time intelligence and information, and always provide expanded capabilities. Trust our trained professionals to maintain a secure and safe environment for your business, corporation, community, or event.

  • Critical Infrastructure Protection: With expanded training, experience, and tools, our security specialists and law enforcement professionals provide advanced physical and digital services to safeguard all designated and essential facilities and systems. We protect the backbone of our community with state-of-the-art security, anti-crime, anti-terror, and intelligence solutions.

  • Housing & Residential Community Security and Safety Programs: Our custom tailored security-based services and programs are administered by community policing specialists, providing an unmatched level of public safety to residents, guests, and property. Enhance the safety and image of your residential community, HOA, or apartment living community with tailored security and community safety programs.

  • Local Government Services and Programs: Our capabilities include law enforcement, crime prevention, intelligence, and specialized protective security; supplementing or supporting the operations of local government and nonprofit organizations.
About Us
TSERA Special Police – Charles Town serves as the hub for managing our dedicated team of security and public safety professionals. This strategic location oversees local and statewide operations, ensuring compliance, management, and support of our professional suite of services.

Our focus is on delivering protective security services and public safety solutions that are outcome-oriented, helping our partners and clients effectively manage their threat profiles, enhance their security postures, and mitigate their risks. We are committed to providing trusted services for routine situations, as well as disaster and emergency needs, whether on a temporary or ongoing basis. It is our honor to fulfil a crucial role in safeguarding our community.
Making Positive Impacts

Looking for a rewarding challenge that benefits your community?

We are always interested in hearing from skilled professionals!